Returns & Exchanges

At RubiaWear, we want you to feel confident and inspired in your dancewear, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. Please ensure garments are in their original condition to qualify for a full refund to your original payment method.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Prepare the Package

Carefully pack your items in their original packaging, ensuring all labels are intact and the garment is free of makeup or deodorant marks.

3

Label and Ship

Print the prepaid shipping label provided by our portal, attach it to your package, and drop it off at any authorized carrier location.

4

Processing and Refund

Once our studio receives and inspects your return, we will process your refund or ship your new exchange item within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing