Frequently Asked Questions

Everything you need to know about your RubiaWear experience.

How long will it take for my order to ship?

Most orders are processed within 2-4 business days. Once shipped, domestic orders typically arrive within 3-7 business days, while international shipping times vary by location.

What is your return policy?

We accept returns on unworn, unwashed items with original tags attached within 30 days of delivery. Please note that clearance and final sale items are not eligible for return.

How do I care for my RubiaWear apparel?

To maintain the quality of our fabrics, we recommend hand washing in cold water with mild detergent and laying flat to dry. Avoid bleach and ironing.

Do you offer international shipping?

Yes, we ship worldwide! Shipping costs and estimated delivery times are calculated at checkout based on your specific country and preferred carrier.

How can I track my package?

Once your order has shipped, you will receive an automated email containing your tracking number and a link to follow your package's journey.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.